From Triple to Quadruple Aim: Care of the Patient Requires Care of the Provider

Most family physicians are familiar with the "triple aim" phraseology associated with improving overall health system performance. The triple aim calls for providing better health care, enhancing the patient experience and lowering health care costs.

Now, two primary care researchers, both general internists, urge consideration of adding a fourth leg to that triple-aim stool; namely, improving the work life of health care clinicians and staff members.